Purchase Order & Shipment questions

What is a purchase order anyway?
A Purchase Orders “POs' are common ways institutions buy high dollar amount items or services. PO document is a binding agreement that the customer will...
Wed, 19 May, 2021 at 2:22 PM
How can I place a PO?
You can fax or email the PO document to us: Email to hello@backyardbrains.com Fax 734-527-5965 (please include an email address) Once we place your...
Wed, 19 May, 2021 at 2:21 PM
Do you take purchase orders (PO)?
We accept purchase orders for orders over $200. To start the PO process you can request a quote from our website. You can send it to your purchasing off...
Wed, 19 May, 2021 at 2:23 PM
How do I get a quote?
We made it very easy to get and change quotes online: 1. Go to our website - https://backyardbrains.com/products/ 2. Add your items to the cart 3. ...
Wed, 19 May, 2021 at 2:20 PM
I have a PO number, can I place an order?
We kindly ask that you send us the actual PO document or have your purchasing office email it or fax it to us.
Wed, 19 May, 2021 at 3:39 PM
Why do we have PO fee?
We have started to add a PO fee to account for the bank fees and for the extra time and resources needed for processing checks and tracking down payments. I...
Wed, 19 May, 2021 at 3:38 PM
When will I receive my order?
Domestic:  We ship using FedEx Ground from office in Ann Arbor, Michigan. Delivery takes 1-7 business days, depending on your location. You will receive a ...
Wed, 19 May, 2021 at 3:40 PM